Frequently Asked Questions

Do you provide a warranty on your products?

Yes, all of our products come backed with a 90-day warranty.

What does “refurbished” actually mean?

Each unit is tested by one of our certified technicians and any damaged or failing parts are replaced. The unit is then cleaned to like-new conditions before shipment.

What if I want to change my order after placing it?

Not a problem. Click Contact Us, send us a message, and we’ll be happy to update your order.

What is your cancellation policy?

You can cancel an order at any time. If the order has already shipped, we just ask you to pay the shipping costs to return the unit, at which point you’ll be credited for the purchase.

How quickly can I get my order?

If a unit is in stock, we can usually ship within 2 business days of receiving the order. Larger orders may take longer to assemble.